Be scam aware

We are aware of two council tax scams operating in this area. Scammers have been targeting residents, telling them they owe money on their council tax and advising them if they do not pay immediately they will contact the police. 

Scammers have also been e-mailing residents, from what looks like a government e-mail address, telling them they are eligible for a discount on their council tax and asking them to supply their credit or debit card details to claim the discount.

If you receive one of these phone calls, texts or e-mails do not give out any personal information, bank details, card numbers or passwords, even if it seems genuine.

We will never phone, text or e-mail residents to demand immediate payment, or to ask for a payment to release a council tax refund, discount your council tax or change your council tax band.

Doorstep crime is also something to be wary of, for example builders turning up uninvited to ‘warn’ of roof or gutter problems. If someone you don’t know contacts you unexpectedly or it seems too good to be true it may be a scam, so be cautious and do not pay any money upfront. Citizens Advice have lots of information about how to recognise a scam and what to do if you think you’ve spotted one.

Scams are crimes that can happen to anyone and you should not feel embarrassed if you fall victim to one. By reporting it you could help protect someone else from falling victim to the same scam.

If you have been a victim of a scam and have given out your personal details or paid any fees, please contact your bank immediately and report it to Action Fraud online or by phone on 0300 123 2040.